Shipping policy
Our aim is to dispatch your order within 48 hours of receipt, unless you’ve ordered a bespoke item.
We use a Tracked 48 service which usually takes 2-4 days to arrive and we encourage you to keep an eye on tracking links to make sure any issues are picked up.
If you have any queries regarding your delivery, please contact us at info@debbiehall.co.uk or call us on 07878061824. All orders are dispatched directly by Debbie Hall Home.
| DELIVERY TYPE | COST |
| Small Parcel up to 2kg | £3.95 |
| Medium Parcel up to 20kg | £5.95 |
| Large Parcel up to 30kg | £12.50 |
| Medium Furniture | £20.00 |
| Orders over £100 | Free |
| DELIVERY TYPE | COST |
| SmallParcel | £6.95 |
| Medium Parcel | £8.95 |
| Small Furniture | Request a Quote |
| DELIVERY TYPE | COST |
| Small Parcel | £20.00 |
| Medium Parcel | £30.00 |
| Medium Furniture | request a quote |
| Large Furniture | request a quote |
| DELIVERY TYPE | COST |
| Standard Parcel | £40.00 |
| Large Parcel | £50.00 |
| Medium Furniture | request a quote |
| Large Furniture | request a quote |
Countries include: European countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.
| DELIVERY TYPE | COST |
| Small Parcel | request a quote |
| Medium Parcel | request a quote |
| Large Parcel | request a quote |
| Medium Furniture | request a quote |
DAMAGED OR FAULTY ITEMS
We do our best to ensure that our products are carefully wrapped to make sure they arrive safely with you, but we do have to rely on third party companies to deliver so breakages unfortunately can happen from time to time.
Please make sure you thoroughly check your items for any damage at the point of delivery and let the courier know if you are not happy with the quality as you’ll be asked to sign that the delivery has arrived with you in perfect condition.
In the unusual event that your item arrives damaged, please note this on the courier’s documents, and let both us and the courier know. You can call us on 07878061824 or email us on info@debbiehall.co.uk Please include photos of the damaged or faulty items and we’ll be in touch to resolve this for you as a priority.
Please do not return damaged or faulty items without contacting us first as we will be unable to refund any postage costs.